Next Upgrade is an e-commerce platform that offers the latest smart home devices, gadgets, and tech essentials. It helps customers discover, shop, and upgrade to connected living easily—all in one trusted online store.
Who can shop at Next Upgrade Shop?
Anyone can! The Next Upgrade Shop is open to all customers—no need to be a PLDT Home subscriber.
Where does Next Upgrade ship?
Next Upgrade currently ships nationwide to key cities in the Philippines.
How long is the delivery time?
Metro Manila: 1–2 days
Luzon: 2–3 days
VisMin: 4–5 days
Who is Next Upgrade’s courier partner?
Our courier partner is Ninjavan.
What payment options are available?
We accept GCash, Maya, Debit/Credit Cards (Visa & Mastercard), and BillEase.
How do I get help on a product purchased from Next Upgrade?
For any concerns regarding Next Upgrade devices — including product inquiries, service requests, or complaints, customers may reach out through the following channels:
How can I receive updates on new products and promos?
Simply sign up for a Next Upgrade Shop account (https://shop.nextupgrade.ph/register) to start receiving updates on new arrivals, exclusive deals, and special promotions directly in your email.
Can I add items to my wishlist?
Yes! Just log in to your account and click on ‘Add to Wishlist’ on any product you like to save it to your wishlist for future purchase.
Are the items on my wishlist reserved?
No, adding to your wishlist doesn’t reserve stock. We recommend checking out early to secure your item before it sells out.
How often do you add new products?
We regularly update our catalog with the latest tech drops and trending smart home devices—so check back often or sign up to be notified first.